About Us
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Who We Are
Who We Are
JAM IT Solutions is a family-owned and operated IT support business based in Lavonia, Georgia. Founded by Michael Ruff and Johnny Coxx, our company was born out of a shared passion for technology and a deep commitment to serving our local community. With a combined experience of over 25 years in the IT industry, our team is dedicated to providing top-notch IT services to small businesses and local municipalities.
Mission Statement
Mission Statement
At JAM IT Solutions, our mission is to help build and support local communities by providing the technology needed to succeed in the modern era. We are dedicated to serving others, using our expertise to empower businesses and organizations with reliable and secure IT solutions.
Vision Statement
Vision Statement
We aspire to assist all businesses in our surrounding areas with their IT needs, providing not only the basics but also the advanced tools and processes that enable them to thrive in today's digital landscape. Our vision is to be the go-to IT partner for businesses looking to grow and succeed.
Our Team
Our Team
Johnny Coxx
Johnny Coxx
Chief Executive Officer (CEO) and IT Strategist
Chief Executive Officer (CEO) and IT Strategist
Johnny is a seasoned IT professional with a robust background in cybersecurity, IT operations, infrastructure engineering, and process improvement. Johnny brings a wealth of expertise to JAM IT Solutions. His commitment to excellence and innovation ensures that businesses receive top-tier IT solutions tailored to their unique needs.
Certifications:
Certified Information Systems Security Professional (CISSP)
Certified Ethical Hacker
Microsoft Certified Systems Administrator & Database Administrator
Certified Master Black Belt in Lean Six Sigma
Certified Quality Engineer
Michael Ruff
Michael Ruff
Chief Operations Officer (COO) and Business Development Leader
Chief Operations Officer (COO) and Business Development Leader
Michael brings a diverse and robust background in leadership, customer service, and technical support to JAM IT Solutions. His passion for helping businesses grow and succeed drives his commitment to developing strong relationships with clients and partners. With a proven track record in business development, relationship building, and operational efficiency, Michael plays a key role in ensuring the success and growth of JAM IT Solutions. His leadership philosophy focuses on delivering results while empowering teams to exceed expectations.
Certifications:
Google Technical Support Fundamentals
Supervisor/Management Specialist
Project Management Essentials Certified (PMEC)
White Belt in Lean Six Sigma
Alexx Ruff
Alexx Ruff
Chief Marketing Officer (CMO) & Digital Designer
Chief Marketing Officer (CMO) & Digital Designer
Alexx drives growth through digital marketing, social media management, web design, and graphic design. With a passion for community, Alexx creates tailored strategies and eye-catching visuals to elevate the business and connect with audiences. Her background in adult education enhances her ability to understand diverse audiences, crafting messaging that truly resonates. Alexx brings creativity to every project, ensuring a personal touch.
What We Do
What We Do
Industries Served
Industries Served
We specialize in providing IT support to small businesses, local governments, and community organizations. Our solutions are designed to meet the unique challenges faced by these sectors, helping them to operate smoothly and securely.
Services Overview
Services Overview
JAM IT Solutions offers a comprehensive range of IT services tailored to meet the needs of small businesses and local municipalities. Our services include Monitoring, Remote Support, Proactive Support, Centralized Management, Scheduled Maintenance, Cybersecurity, and Data/Cloud Storage. Each service is designed to ensure that your IT infrastructure is secure, efficient, and capable of supporting your business goals.
We also provide solutions for digital marketing and Leadership Development Consulting to help your business grow.
Our Approach
Our Approach
Client-Centric Approach
Client-Centric Approach
At JAM IT Solutions, we put our clients at the center of everything we do. We offer personalized service, taking the time to understand your specific needs and tailoring our solutions to fit. Whether it's providing remote support, managing your IT infrastructure, or enhancing your cybersecurity, we're here to ensure your systems are always running at their best.
Community Involvement
Community Involvement
Giving back to the community is a key part of our mission. We actively participate in local events, offer our services to non-profits, and contribute to charitable efforts in the Lavonia area. Our goal is to make a positive impact not just through our business but also through our community involvement.
Why Choose Us?
Why Choose Us?
JAM IT Solutions stands out because of our deep roots in the local community, our family-oriented approach, and our commitment to personalized service. Unlike larger IT firms, we offer a level of attention and care that is truly unique. We understand the specific needs of small businesses and local municipalities, and we're dedicated to helping them succeed.
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